Privacy and personal data management at 9Winz in India

Logo of the main terms and conditions of the 9winz website

1. Introduction

At 9Winz, we are committed to protecting your personal information and adhering to privacy principles. This privacy policy describes how we collect, use, protect and manage your personal data in accordance with applicable laws and regulations in India.

2. Collection of information

We collect data about you in order to provide and improve our services. Types of data collected include:

  • Personal Information: First name, last name, date of birth, contact information (email, phone number), residential address.
  • Financial Information: Information about the means of payment used for transactions on our platform.
  • Technical Information: IP address, browser and device information, data about your visit to the site and use of our services.

3. Use of information

Your data is used for the following purposes:

  • Service provision: Processing transactions, fulfilling requests, providing access to the platform.
  • Service Improvement: To analyse user behaviour to improve our services.
  • Security: Detecting and preventing fraud, protecting user data and accounts.
  • Marketing: Sending information materials, news and offers that may be of interest to you (with your consent).

4. Data protection

We take all necessary measures to protect your data from unauthorised access, alteration, disclosure or destruction. These measures include:

  • Encryption: Using SSL to protect data transmitted between you and our platform.
  • Access controls: Restricting access to your personal data to authorised employees only.
  • Technical measures: Regular security checks and updates to prevent threats.

5. Data transfer to third parties

We do not share your personal data with third parties without your consent, except as required by law. In certain situations, data may be shared with:

  • Toregulatory authorities: Where legally required or to comply with regulatory requirements.
  • Partners: To payment processors and other partners involved in the provision of services, provided they adhere to strict privacy standards.

6. User Rights

You have the right to access, correct, update or delete your personal information. To exercise your rights, you may contact our support team. We will deal with all such requests promptly.

7. Data storage

Your personal data will only be retained for as long as necessary to fulfil the purposes for which it was collected or as required by law. Thereafter, the data will be securely deleted or anonymised.

8. Updating the privacy policy

We reserve the right to make changes to this privacy policy. All changes will be posted on our website and users will be notified of significant changes. Your continued use of our services after changes have been made constitutes your acceptance of the new policy.

9. Contact Us

If you have any questions or concerns about our privacy policy or the processing of your personal data, please contact us:

  • Email: [email protected]
  • Telephone: +91 1234 567890 (approximate number, check website for details)

Your trust and the security of your data is our priority. Thank you for choosing 9Winz.

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